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How Padel X turned empty court time into a premium experience.

Padel is growing faster than the community that plays it. Here's how one South Florida brand turned the sport's availability problem into a membership feature.

Inside a Padel X club in South Florida
Inside Padel X — where a Volley trainer sits in the middle of the clubhouse, in view of every member tour.

Padel is growing faster than the community that plays it. The sport has 25+ million players globally and is the fastest-growing racquet sport in the world, but in the U.S. it's still new enough that even in the markets where it's caught on, finding three other players for a Tuesday afternoon game isn't reliable.

That gap, between the demand for the sport and the supply of people ready to play it, can be a challenge for any padel club opening today. Padel X, the South Florida brand co-founded by five-time French national champion Nalle Grinda and hospitality veteran Juan Pablo Leria, decided to solve it from inside the club.

Their solution was Volley's premium assessment and training system. And rather than charge per use of the trainer, Padel X bundles off-peak use of Volley into their member subscriptions.

“You might not know anyone who can play with you on a daily basis. With Volley, you can play by yourself and actually train.”— Jorge Mangana, Club Manager, Padel X Miami

Standardizing the experience across locations.

After seeing how much members valued Volley at its Miami flagship, when the club opened an eight-court location in Boca Raton, adding a Volley trainer was an easy decision.

“You want to standardize the service across locations. Whatever perks we have at our Miami club, we want to make sure the same perks exist at our other facilities.”— Jorge Mangana

In Boca, the bet got sharper. The local padel community is smaller than Miami's, and the availability problem hits harder.

“If you can't play, you can still practice. Volley can be your partner. Many members use Volley weekly, sometimes even daily.”— Kristel Cotard, Club Manager, Padel X Boca Raton
The exterior of a Padel X club

An amenity built to be seen.

That's how a participation problem became a membership feature. Padel X positions Volley to catch the eye. At the Miami club, the trainer sits in the middle of the clubhouse, so every prospect on a tour walks past it.

“We placed it in the middle of the clubhouse. It helps a lot. People ask questions, get interested in the product.”— Jorge Mangana

And when Volley is out on the court itself, the reaction is consistent across both locations.

“It really creates something special. People are like, ‘Oh wow, that's really cool!’”— Kristel Cotard

The business case.

For Padel X, that wow translates directly into business.

“Volley helps us close more memberships.”— Jorge Mangana, Club Manager, Padel X Miami

For club operators

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