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Why SPF bet on Volley.

How one Chicago club used Volley to differentiate an indoor destination in a seasonal market — and proved it works in two very different operating models.

Members playing pickleball at SPF Lincoln Park, with the Honey Butter Beach Club bar in the background
Inside SPF Lincoln Park — Chicago's largest indoor pickleball facility, anchored by the Honey Butter Beach Club.

In Chicago, an indoor pickleball club competes against everything outside as soon as summer hits: the lakefront, a rooftop, the free park district court down the block. For any indoor owner in a seasonal market, the question is simple: what can you offer inside to make the experience just as compelling as everything outside?

SPF Lincoln Park opened in 2024 inside a former climbing gym whose property line touches founder Richard Green's literal backyard. That idea shaped the club's strategy.

“We want people to come into the facility and feel like they walked into their best friend's backyard.”— Richard Green, Founder

For Green, Volley wasn't just another amenity. It was a way to offer something other courts weren't offering: structured practice, instant feedback, and a premium training experience members couldn't get elsewhere.

“A city park isn't going to have a Volley trainer waiting for you to play and give you expert instruction.”— Richard Green

The trial period

In summer 2025, SPF trialed Volley during the slowest stretch of the year, when empty courts become hardest to monetize. The timing was intentional. If players booked Volley during Chicago's toughest season, Green figured, it would work year-round.

The trial cleared the bar, and SPF chose to make Volley part of the membership experience. Rather than charging players separately to access the trainer, SPF included it as part of the club membership: players simply book a court and reserve Volley at no extra cost. (Non-members pay a small additional fee to use the trainer.)

Players on a SPF Lincoln Park court

A second location and a very different model

A year later, when Green opened a second SPF location called All Day, offering the Volley trainer at that facility felt like an easy decision. While SPF Lincoln Park was built around hospitality and ambiance, All Day runs on a completely different model. It's Chicago's first 24/7 autonomous facility: light on staff and open to players at any hour.

Players in a rally at SPF All Day
The Volley trainer set up on a court at SPF Lincoln Park

But that meant Volley would need to work without anyone there to onboard a first-time user. A concern that evaporated quickly:

“Volley is more intuitive than any machine I've seen. Scan the QR code, and you're up and running. We had players using it at Lincoln Park, and it wasn't adding to the list of things our team had to handle on site.”— Richard Green

Across both SPF clubs, court hours that used to sit empty now have a clear use case. Solo players who can't find a partner book Volley on random summer afternoons. Night owls use Volley to play at 1 a.m. SPF's kids programming runs on Volley too: the Volley trainer leads drills, runs skill games, tracks points, and the kids love it.

“Gamifying is the best way to get kids to practice their drops.”— Richard Green

The verdict

For Green, the test of any new club investment is simple: does it improve the player experience, and does it justify itself financially? Volley checked both boxes.

“Volley is absolutely worth it for our facilities. We see a return on investment from a pure dollars perspective, and that doesn't even count the added benefit to the player experience.”— Richard Green

For club operators

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